Help

How can we help?

Contact Afterpay Support

You can browse our Help articles for immediate answers to common questions - this is often the fastest way to find what you need!

How do I call Afterpay Support on the phone?

You can reach Afterpay Support by calling +1 833-844-8095 (US) or +1 833-918-6111 (Canada). Our team is available 7 days a week between 8:00 AM - 9:30 PM EST. 

How do I contact Afterpay Support on social media?

Instagram: @afterpayusa
X: @AfterpayUSA
Facebook: Afterpay USA

For your security:

Afterpay representatives will never ask you for your password, PIN, full card number, or sign-in code.

  • We will never ask you to do a “test” transaction over the phone, social media, or by any other means.

  • The best way to contact Afterpay Support is directly through your app or at the phone number listed above - this is the only phone number customers can call for Afterpay Support.

How do I file a complaint?

In the event that you’re unsatisfied with our response, please follow our Complaint Process.