• No suggestions found
  • Categories
  • No categories found
Login
Sign Up

    Support

    How can we help?
    Browse
    My refund amount is different to what I was expecting. Why?
    Can I return part of my order?
    I have not been refunded the full amount
    I am still being charged for payments, but the merchant refunded me directly to my card
    My refund has been processed, but I have not received the money back to my bank account
    I can't get in contact with the merchant
    I am expecting a refund. Can I push back my next payment so I am not charged?
    My order has been returned/canceled. Why am I still being charged?
    Returning goods in-store using Afterpay Card
    How do refunds and returns work at Afterpay?
    Can I return an online purchase to the Afterpay Card?
    Contact us
    Call us at (800) 969-1940Available daily, 8 AM-9:30 PM ET
    United States
    Afterpay
    • Account login
    Support
    • Retailer pages
    • Help
    • Guide
    • Afterpay Access
    • Retailer resources
    Connect
    • Facebook
    • Twitter
    • Instagram
    Afterpay app
    • Google Play
    • Apple App Store
    Location
    • How it works
    • For Retailers
    • Partner Program
    • Investors
    • Media
    • About us
    • Privacy
    • Terms
    • Installment Agreement
    • Installment Payment Authorization
    • Afterpay Card Account Agreement
    • Pay Monthly Loan Agreement
    • Responsible spending
    • Mobile app
    • Contact
    • Careers
    • Afterpay API
    • Security
    • Licenses
    • Your Privacy Choices
    United States

    Afterpay US Services, LLC, NMLS ID 1870854 NMLS Consumer Access.


    You must be 18 or older, a resident of the U.S. and meet additional eligibility criteria to qualify. Late fees may apply. A finance fee may apply to certain transactions. Payment amounts shown are estimates and depend on eligibility and exclude taxes and shipping charges, which are added at checkout. For complete terms see Afterpay terms. Pay in 4 loans without a finance fee to California residents are made or arranged pursuant to a California Finance Lenders Law license.


    *Loans with a finance fee are underwritten and issued by First Electronic Bank. For example, if your loan has a finance fee, your annual percentage rate could be 36%. At a loan amount of $110 you could pay a down payment of $27.50 followed by 3 generally biweekly payments of $28.26 at a 36% APR. For complete terms see AFF loan agreement terms.

    © 2025 Afterpay