Support

How can we help?

How do I message Afterpay for support?

You can browse our Help articles for immediate answers to common questions - this is often the fastest way to find what you need!

Need support? 

You can connect with us through your Afterpay app. Support is available 24 hours a day, seven days a week. 

  1. Open your Afterpay app

  2. Tap “My Afterpay”

  3. Tap “Help”

  4. Tap “New Conversation”

Don’t have an Afterpay app? 

If you do not have an Afterpay app, you can complete a contact form here.

Contact us
Call us at (800) 969-1940Available daily, 8 AM-9:30 PM ET