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I'm not receiving the SMS Verification Code when signing up

If you are having issues receiving our SMS verification code, please try the following:

1. Refresh the connection in between the handset and carrier by restarting your handset, and removing and reinserting your SIM card.

2. If you are still unable to receive the message, you will need to contact your carrier as your may have shortcode blocking enabled.

 

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Call us at (800) 969-1940Available daily, 8 AM-9:30 PM ET