You can change the due date of a payment yourself via our mobile app or website! 

Via the Afterpay App: 

• 1. Log in to your Afterpay App

• 2. Select the “My Afterpay” tab in the bottom right corner of your screen

• 3. Select the “Orders” tab

• 4. Select the payment that you wish to change

• 5. Select “More” in the top right of your screen

• 6. Select “Change next payment date”

• 7. Select your preferred date (within the next 7 days) and confirm 

Via the Afterpay website: 

• 1. Log in to your account via the Afterpay website

• 2. Click the “Upcoming Payments” tab

• 3. Select the payment that you wish to change 

• 4. Click “Change next payment date”

• 5. Select your preferred date (within the next 7 days) and confirm

Important to note: 

Some payments cannot be changed. If the option is not available, you will see a message on screen that says  "Uh oh! This payment date can’t be changed"

Reasons why:

• You can only move one payment per order, if you need more help, please send us a message via the mobile app

• You will not be able to reschedule the first or last payments via this self-service feature, if you require help with this, please send us a message via the mobile app

• If a payment is already overdue or due within the next 24 hours, we cannot move the payment (neither our team or by using the self-service feature)

• Brand new customers (less than 42 days since your first purchase) will not be able to use this feature

• If you are already under a hardship repayment arrangement with us, you will not have access to this feature

• Customers are limited on how many payment moves they can complete via the Afterpay app or website per calendar year.